Privacy Policy

1. Introduction

Clearpath ("we," "us," or "our") is committed to protecting the personal data of individuals who interact with our services. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data. This policy applies to all personal data collected through our website, contact forms, email correspondence, and consulting engagements.

Our office is located at 10F, No. 63, Sec. 1, Keelung Road, Xinyi District, Taipei 110, Taiwan. For any privacy-related inquiries, please contact us at [email protected].

2. Data We Collect

We collect personal data that you provide directly to us, including your name, email address, phone number (if provided), company name, job title, and the contents of messages you send through our contact form or email. We may also collect technical data through cookies and analytics tools, such as your IP address, browser type, pages visited, and time spent on our site. During consulting engagements, we may receive additional business information as required to deliver our services — the handling of such data is governed by individual engagement agreements.

3. How We Use Your Data

We use personal data to respond to your inquiries and provide requested information, to deliver consulting services under signed engagement agreements, to improve our website and understand how visitors use it, to send relevant communications about our services (only with your consent), and to comply with legal obligations under Taiwan's Personal Data Protection Act (PDPA). We do not sell personal data to third parties, and we do not use personal data for purposes beyond those described here without obtaining your consent.

4. Legal Basis for Processing

Under Taiwan's PDPA, we process personal data on the following bases: your consent (provided when submitting a contact form or opting in to communications), performance of a contract (when delivering consulting services), legitimate interest (such as improving our website and understanding visitor behavior), and legal compliance (where required by applicable law or regulation).

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy. Contact form submissions are retained for up to 24 months. Engagement-related data is retained for the duration of the engagement plus five years, as required for professional records. Analytics data is retained in aggregated form and is not linked to individual identities beyond 14 months. When data is no longer needed, it is securely deleted or anonymized.

6. Data Protection Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission via SSL/TLS, access controls limiting data visibility to authorized personnel, secure storage on access-controlled servers, and regular review of our data handling practices. While we take reasonable steps to protect your data, no method of electronic transmission or storage is completely secure.

7. Cookies

Our website uses cookies to improve your browsing experience and to understand how visitors interact with our site. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

8. Third-Party Services

We may use third-party services for website analytics (such as Google Analytics), email communication, and hosting. These services may process personal data on our behalf and are selected based on their data protection practices. We do not share personal data with third parties for their own marketing purposes.

9. Your Rights

Under Taiwan's Personal Data Protection Act, you have the right to request access to the personal data we hold about you, to request correction of inaccurate or incomplete data, to request deletion of your personal data (subject to legal retention requirements), to withdraw consent for data processing at any time, and to request that we restrict processing of your data in certain circumstances. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Clearpath
10F, No. 63, Sec. 1, Keelung Road, Xinyi District, Taipei 110
Email: [email protected]
Phone: +886 2 2758 3921